The Patient Portal

This journey walks through the patient portal in Veona, one task at a time, in plain language. Read it top to bottom to follow the whole story, or open just the guide you need — every page links to the previous and next steps so you can follow the trail.

Guides in this journey

1. Sign In, Reset and Recover a Portal Account
2. Book From the Portal Onto the Staff Schedule
3. View Lab and Imaging Results in the Portal
4. Download Documents From the Portal
5. View Bills in the Portal
6. View Consults and Join From the Portal
7. See the Reminders Feed in the Portal
8. Capture Patient Consent in the Portal
9. Set Notification Preferences and Channels
10. Review Your Own Access Log
11. Sign In Passwordless With a Magic Link
12. Download a Released Result as a Branded PDF
13. See a Booking and Reschedule It
14. Top Up a Wallet and Pay Invoices
15. Join a Telehealth Consult From the Patient App
16. Leak Nothing on a Non-Matching Sign-In
17. Message the Care Team Securely
18. Send eSigned Patient Instructions to the Portal