Finding your way around

Once you sign in, the staff app is organised around modules — register, chart, labs, imaging, rx, ward, theatre, billing, and the rest — reached from the left navigation.

The left navigation

Modules are grouped by the kind of work they cover, for example:

• Intake & Flow — Register, Queue, Appointments, Vital Records
• Clinical Care — Chart, ED, Ward, Theatre, Maternity
• Diagnostics — Labs, Imaging & PACS, Blood Bank
• Medication & Supply — Rx, Stock
• Business — Bill, Admin
• Intelligence — Pulse, AI & Scribe, Connect
• Patient — Portal, Live

You will only see the groups and modules that apply to you.

Why a module might be hidden

Veona is deny-by-default: nothing shows unless you are explicitly allowed to see it. A module can be hidden from you for one of two reasons:

• Your role lacks the permission. Each module’s screens are gated by permissions. If your role does not hold the permission a screen requires, the screen is not shown to you.
• Your facility’s edition does not include the module. Each facility has an edition and a set of entitled modules. A module that is not part of your facility’s entitlement is not available, and its routes return a “not available” response.

See Editions and what you can see for how the second case works, and Roles and permissions for the first.

Opening detail

Most screens are lists or boards. To see one item in detail, click its row. The detail opens in place, and you return to the list with your browser or app Back action. There is no separate “detail” menu entry — detail is always reached from the list it belongs to.

Labels

Veona renders names in Title Case — for example, a role stored as ward_nurse appears as Ward Nurse, and lab_result appears as Lab Result. Established acronyms keep their casing, so you see UHID, FEFO, DICOM, PHI, and Rx rather than lower-cased versions. The underlying keys never change; only the text you read is formatted for people.