Common Workflows

Most real work in Veona crosses module boundaries — an order placed in one module is fulfilled in another, and the result flows on to billing and the patient portal. These guides walk each cross-module workflow as an ordered procedure, naming the module, the screen and the role at every step.

Each guide tells you who it is for, the ordered steps, and what happens next. Where a step belongs to a single module, the matching module page is linked for detail.

The guides

Unified Diagnostics Requisition — order labs and imaging together from one requisition, then follow each through to a signed result.
Inpatient Ward Journey — admit, observe, medicate, discharge, and hand the summary and bill to the patient.
Imaging Critical Read-Back — author a radiology report, flag a critical finding, and close the loop with the ordering clinician.
Telehealth — Appointment to Join — book a telehealth appointment, conduct the consult, and have the patient join by OTP.
Prescribe, Dispense and Stock Draw-Down — prescribe with a DDI override, dispense, and watch stock decrement atomically.
Theatre Case — schedule a case, complete and eSign the peri-op record, and draw down consumables.
Maternity — Newborn and Birth Certificate — register a newborn (minting a new patient) and issue the eSigned birth certificate.
Patient Portal Booking — a patient self-books and staff confirm it into a real appointment.
Billing — Charges to Claim to Remittance — auto-accrued charges become an invoice, an HMO claim, and a reconciled payment.