Veona Admin

import { Aside } from ‘@astrojs/starlight/components’;

What this is

Veona Admin is where a facility is configured and its people are managed: facility and department settings, the staff register, role assignment (who can do what), the asset register, payroll and roster, and internal staff communications.

Two capabilities here are deliberately the most privileged in the whole product:

• Role assignment — assigning a staff member to a role drives who can do what across the product, so it is Administrator-only.
• Payroll approval and the most sensitive settings — also reserved to the Administrator role.

Who uses it

• HR Manager — manage staff profiles, publish rosters and shifts, run a pay run, and send staff broadcasts. Cannot assign roles or approve payroll.
• Facility Admin — manage departments, facility configuration and the asset register. Cannot manage staff or assign roles.
• Administrator — the only role that can assign roles, approve payroll and change the privileged settings. Holds every admin capability.

Role assignment and the privileged settings are Administrator-gated by design. An HR Manager can add a staff member, but only an Administrator can grant that staff member a role.

Editions

Veona Admin is included in all four editions — Health Centre, Hospital, Network and Public Health.

Screens

The Veona Admin work surfaces:

Overview · Workflows · Workflow Builder · Form Builder · Roster · Staff · Add Staff · Roles · Access · Departments · Facility · Organization Settings · Storage · Storage Governance · Compliance · Assets · Comms · Notifications · Channels · Audit Log · Security Log · Patient Access · Reports · Settings.

Facility settings

1. Open Facility to configure the facility profile, branding and multi-location setup (Facility Admin or Administrator).
2. Open Departments to define the departments staff and clinical work are organised under.
3. Open Settings for the privileged facility-wide configuration (Administrator).

Users and roles

1. Open Staff to see the staff register, or Add Staff to create a profile (HR Manager or Administrator). Creating a staff profile provisions the underlying user account and facility membership.
2. To grant or change what a staff member can do, open Roles and Access. Assigning a role is Administrator only.
3. The role you assign maps to the canonical role set (for example Clinician, Lab Scientist, Cashier); the staff member’s permissions are re-resolved from that assignment.

Assets

Open Assets to maintain the asset register and maintenance log (Facility Admin or Administrator).

Payroll and roster

1. Open Roster to publish rosters and shifts (HR Manager).
2. Build a pay run from the roster/employment data (HR Manager).
3. Approve and post the pay run — Administrator only.

Staff comms

Open Comms to compose and send internal staff broadcasts (HR Manager or Administrator). Staff communications are PHI-safe — patient health information is never included in an outbound broadcast.

Workflows and forms

Veona routes multi-step requests — an approval to grant, a case to move along, a form to complete — through a workflow: a defined sequence of stages, with a named person acting at each one.

1. Open Workflows for the worklist of active and recent workflow instances. Search by subject, workflow or stage, and open any row to see where it has reached, who acts next, and its history.
2. Use Start Workflow to launch a new one against its subject.
3. Open Workflow Builder to design a workflow as a sequence of stages and publish it as a new version. Instances already running keep to the version they started on.
4. Open Form Builder to design and version the forms those workflows and screens collect.

Authoring workflows and forms is an Administrator task; who may act on a running workflow follows the people named on each stage.

Storage and data governance

These screens govern where the facility’s files live, how long they are kept, and the facility’s data-protection obligations.

1. Open Storage to choose and configure where this facility’s files are stored. Access credentials are write-only — entered once, kept encrypted, and never shown again.
2. Open Storage Governance to set the storage quota, define retention per category of file (how long each kind is kept, and whether it is then soft-deleted or hard-purged), place a legal hold that freezes a file from deletion, and — where truly necessary — hard-purge a file. Hard-purge is irreversible.
3. Open Compliance for the data-protection surface: raise and fulfil data-subject requests, including right-to-erasure, enforce retention, and export the facility’s data.

Governance actions — editing quotas or retention, placing a legal hold, purging a file, or erasing a data subject — are reserved to Administrators with governance rights and are recorded in the audit trail. Without that permission the screens are read-only.

Audit and access logs

Veona records who did what, and every time a patient record is opened.

• Audit Log — every action across the facility: who, what, when, from where, and the outcome, plus every access to patient information. Rows that touched patient information are clearly badged; filter by category or export the view.
• Security Log — the security slice of the same trail: sign-ins and sign-outs, failed sign-ins and lockouts, two-factor, passkey and password changes, session revokes, permission changes, and access denials.
• Patient Access — enter a patient to see every read and change touching that one patient’s record, across every module — the “who accessed this patient” view.

Notifications and channels

• Notifications — the transactional notification templates: a system library with your facility’s own overrides, previewable before you save. Anything clinical is content-free — patient health information is never placed in an outbound message.
• Channels — choose and configure the gateway that delivers each channel (for example email or SMS). Gateway credentials are encrypted at rest and never shown again once saved.

Reports

Open Reports for live operational analytics for administration: staff and active-staff counts, roster fill, assets tracked and those due for service, department totals, and activity volume over the recent period. Refresh to pull the latest figures.