Veona Register

What this is

Veona Register is the front-desk patient registry. It captures a patient through a seven-step wizard and, on completion, mints a UHID (Unique Health ID — Veona’s lifelong patient identifier, formatted VNA-…). It also backs the master patient index: finding existing patients, detecting and merging duplicate records, and grouping dependents into households.

Who uses it: the front desk and intake admins create and update registrations. Queue operators, schedulers, clinicians, and nurses have read-only access so they can resolve a patient without editing the record.

Editions

Register is included in every edition — Health Centre, Hospital, Network, and Public Health. It is the standalone foundation other modules depend on.

Screens

The Veona Register tabs, as the app names them:

• Dashboard — registration desk landing
• OPD Board — outpatient board
• Find Patient — search the master index
• New Registration — the registration wizard
• Households — family / dependent grouping
• Registration Fee — registration charge capture
• Duplicates — duplicate detection and merge
• Reports
• Settings

Register a new patient

The wizard at New Registration has seven steps: Demographics, Contact, Payer, Next of kin, Clinical, Consent, Review.

1. From Dashboard (or Find Patient), select Register patient to open New Registration.

2. On step 1 · Identity & demographics, enter the required fields — Surname, First name, Date of birth, Sex — plus any optional demographics.

3. Select Continue to move through 2 · Contact & address, 3 · Payer & insurance (pick a scheme from the Search the insurer / HMO directory picker for non-self-pay), 4 · Next of kin & emergency contact, 5 · Clinical baseline, and 6 · Consent & documents.

4. On step 7 · Review & assign UHID, check the summary and select Assign UHID & save. The patient is created and the UHID is shown.

Note

You can select Save draft at any step to persist a partial registration and resume it later from the patient index. Patient photo capture is offered on the final step, once the UHID is assigned, and is stored encrypted (PHI).

Find a patient

1. Open Find Patient.

2. Type into the Search by name, UHID, or phone box.

3. On a result row, select Open to open the patient profile, or Card to print a registration card. Use Print cards / Export for a selected set.

Resolve duplicates (merge)

Caution

A merge is irreversible: the duplicate record becomes a permanent alias of the surviving record. Confirm the two rows are truly the same person before merging.

1. Open Duplicates.

2. Select Run scan to refresh the duplicate-candidate list, or filter the existing Open candidates.

3. Open a candidate pair, choose which record to keep, and confirm the merge. The other record becomes an alias of the survivor.

4. If a pair is not a duplicate, Dismiss it instead.

Create a household

1. Open Households.

2. In Register a household, name the household and pick the Head of household from the patient picker (a registered patient, not free text).

3. Select Create household.

4. Add dependents to the household from the add-member form on the household row.

The registration desk

Dashboard is the front-desk cockpit — “Walk-in, OPD intake, appointment check-in, and unique patient ID”. It opens on a live counter strip (Registered Today, Walk-ins, Returning, Open Duplicates) and three panels:

• Quick Start — one-tap entry to the common tasks: New Registration, Check In Appointment, Returning Patient, Review Duplicates, and Reprint Card. A UHID is assigned automatically on save.
• Needs Attention — surfaces probable duplicates awaiting a Review and incomplete Drafts missing required fields.
• Recent Registrations — the latest patients; each row opens the profile, with Card to reprint and View All for the full list.

The OPD board

OPD Board is a live wall-board of the outpatient journey, stage by stage — Registered → Queued → Vitals → Ready for Doctor → With Doctor — with a count on each column.

1. Watch each patient card move left to right through the columns; select Refresh to update the board.
2. A card marked Fee Due has not settled the registration fee — select Reg Fee to jump to fee collection.
3. Select a patient card to open their chart. Completed or cancelled visits drop off the board.

Collect the registration fee

Registration Fee is the cashier worklist of patients who still owe the mandatory registration fee — they are blocked from queuing and consultation until it is settled.

1. Open Registration Fee. The Outstanding Registration Fees panel lists everyone with a fee due.
2. Choose the Tender — Cash, Card, Transfer, or Mobile.
3. Select Collect Payment on a patient row to record it. The row clears and the patient is free to proceed.

Reports

Reports is the read-only view of registration activity — “Operational analytics and exports for register”.

1. Review the day’s headline counts — Registered Today, Walk-ins, Returning, Open Duplicates, Incomplete Drafts.
2. Scan the recent-registrations list and the By Source and By Payer breakdowns.
3. Select Export CSV to download the recent-registration rows.

Statutory and ministry reports live in Veona Pulse.

Settings

Settings configures the registration options for your facility and manages the patient custom fields — the extra fields your facility wants to capture on a registration. Options save as you set them.