Veona Chart

import { Steps } from ‘@astrojs/starlight/components’;

What this is

Veona Chart is the clinical record. From a patient’s chart you start encounters, write notes (free text or from a template), place diagnostic and medication orders, and manage problems, allergies, vitals, care plans, and tasks. Ordering is wired into Diagnostics (labs + imaging) and prescribing runs the DDI (drug-drug interaction) and allergy checks at order time.

Who uses it: clinician authors the full record — encounters, notes, prescribing, problems (chart.note.write, chart.medication.prescribe, chart.note.sign). nurse writes notes, records vitals, manages allergies and care plans, and administers medication (chart.medication.administer) but does not prescribe.

Editions

Chart is included in every edition — Health Centre, Hospital, Network, and Public Health. It depends on Register, and ED and Ward in turn depend on Chart.

Screens

The Veona Chart tabs, as the app names them:

• Patients — the patient worklist
• New Encounter
• New Order
• Scribe — the Veona Scribe entry point
• Templates — note templates
• Registries
• Reports
• Settings

Patient-scoped views (cover sheet, results, notes, meds, vitals, problems) are lenses reached by opening a patient, not standalone screens.

Open a patient and start an encounter

1. Open Patients and search by name, UHID, or status.

2. On the patient row, select Open (or Preview then Open full record) to open the chart.

3. To begin documenting, open New Encounter, pick the patient and clinician, enter the presenting complaint, and select Start encounter — this opens the chart.

Write a clinical note

1. From the chart’s notes view, select From template to compose against a template, or Free text for a free-form note.

2. Write the note. (To dictate it instead, select Use Veona Scribe.)

3. Select Sign note to sign and persist it.

Caution

Signing a note locks it. Later changes are made through the eSign amendment chain (re-sign with your eSign PIN — a 6-digit signing re-authentication, separate from the login password), which preserves the original immutably.

Place an order (labs / imaging) and prescribe

1. Open New Order.

2. Choose the order type — Laboratory, Imaging, Medication, or Procedure. For labs and imaging, search the catalogue (for example “FBC”, “CT head”); for medication, search the drug formulary.

3. For a medication, the DDI and allergy checks run as you enter the drug. If a check returns a hard stop the order is held.

4. Select Sign & send to release the order.

Caution

A hard stop DDI / allergy result blocks release. To proceed you must open the interaction override, record a reason, and override with your eSign PIN (physician-first override). Otherwise the medication order stays held.

Send patient instructions

Patient instructions are managed from the patient’s profile in Veona Register (the Patient Instructions tab), reachable by clinician / nurse via read-only register.read.

1. Open the patient profile and the Instructions & notifications tab.

2. Select New instruction, give it a title, and write the body.

3. Select Send & eSign, enter your 6-digit eSign PIN, and send. The instruction is delivered one-way to the patient.