Veona AI Scribe

import { Steps } from ‘@astrojs/starlight/components’;

What this is

Veona AI Scribe is ambient clinical documentation. It records (or accepts an upload of) the consultation audio, transcribes it, and drafts a structured SOAP note (Subjective, Objective, Assessment, Plan). The draft is advisory and human-in-the-loop: every field is editable, and nothing reaches the patient record until the clinician reviews it and approves it under an eSign PIN (a 6-digit signing re-authentication, separate from the login password), which signs it into the encounter note. The system records per-field AI-vs-human provenance.

Who uses it: the documenting clinician, who holds scribe.use (capture + draft) and scribe.approve (review + sign the draft into the record). Administrators manage Scribe configuration (scribe.manage).

Editions

AI Scribe is included in Hospital and Network. It is not in Health Centre or Public Health. It depends on Chart.

Screens

The AI tabs, as the app names them:

Overview
Scribe — the capture / review / approve flow
Result intelligence
Decision support
Models
Reports
Settings

The same session can also be driven in-chart from the Veona Scribe bar (the Start Scribe entry point on the patient chart), which locks the session globally so it survives navigation.

Start an ambient scribe session

Open Scribe.
Pick the patient and the encounter to document against.
Select Start recording to capture the consult live, or Upload audio to bring in a recording. Then select Generate draft.

Review the SOAP draft and approve (eSign PIN)

When the status reaches Draft ready for review, the Review draft panel seeds the editable SOAP fields from the AI draft.
Edit any field as needed.
Enter your 6-digit eSign PIN, then select Approve & sign into record. The final fields are written to the encounter note.
To abandon a draft instead, select Discard.