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Booking an Appointment

You can ask for an appointment right from the portal. You send a request, and your clinic confirms a time that works.

When you book through the portal, you’re sending a request. Your clinic reviews it and confirms the appointment — so the time becomes final once they accept it.

  1. Sign in at patients.veonahealth.com.
  2. Open Bookings from your portal home.
  3. Choose the type of visit (for example, a general consultation).
  4. Pick a preferred clinician and/or date if you have one.
  5. Select Request booking.

Your request is sent to the clinic. You’ll see it listed as requested while it’s waiting.

  • Your clinic reviews the request and confirms it. Once confirmed, it becomes a scheduled appointment.
  • You can check the status any time on the Bookings screen.
  • You may receive a reminder as your appointment approaches.

If your visit is by video, your clinic books it as a telehealth appointment and you’ll receive an invite to join. See Joining a video consultation.