My Insurance
My Insurance shows the insurance and payer details your clinic keeps on file for you, so you can check they’re right.
What you’ll see
Section titled “What you’ll see”- Each insurance or payer on file, with the plan name, a partly-hidden policy number (kept masked for your privacy), and when the cover is valid until.
- A status on each — active, expiring soon, or expired — so you know where you stand.
- If your clinic uploaded a photo of your insurance card, a View Card button to open it.
- Where your clinic handles billing, any pre-authorisations for upcoming care, with their status.
How to use it
Section titled “How to use it”- Sign in at patients.veonahealth.com.
- Open Insurance from your portal home.
- Review the details on file.
This screen is for viewing only. To update your insurance or coverage, contact your clinic — they keep your payer details up to date for you. If nothing is on file yet, the screen will let you know.