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Medications

The Medications screen shows the prescriptions your care team has set for you, past and present, and lets you ask for a refill when you’re running low.

  • Active medications — each current prescription, with the clinician who prescribed it, the date they signed it, and every medicine on it: its dose, how to take it, how often, and for how long.
  • Past medications — prescriptions you were on before, for your reference.
  • Refill requests — a list of the refill requests you’ve sent, each showing whether it’s been approved, declined, or is still under review, along with any note from your care team.

Where a signed prescription is available, select Download to save it as a PDF you can keep, print, or take to a pharmacy.

  1. Open Medications from your portal home.
  2. Find the active prescription you’d like refilled and select Request Refill.
  3. Add a short note to your care team if you’d like, then select Send Refill Request.

You’ll see a confirmation that your request has been sent for review. If a prescription can’t be refilled just yet, the screen tells you why — for example, a request is already awaiting review, or there are no refills remaining.