Request My Records
You have the right to a copy of your health record. On this screen you can ask for one, and once it’s ready you can download it securely, right here in the portal.
Making a request
Section titled “Making a request”- Sign in at patients.veonahealth.com.
- Open Records from your portal home.
- Tick the types of records you need (choose at least one).
- Set the date range the records should cover.
- Choose how you’d like to receive them — download in the portal or collect a printed copy.
- Add a short reason if you’d like, then select Send Request.
You’ll see a note confirming your request was sent. Every request is reviewed before your records are prepared, so there may be a short wait.
Tracking and downloading
Section titled “Tracking and downloading”The My Requests list shows each request you’ve made, with a status you can follow — under review, approved, ready, and so on. When a request is delivered through the portal, a Download button appears so you can securely download your records.
If you haven’t made any requests yet, you’ll see a note letting you know they’ll appear here once you do.