Analytics Manager

You turn the facility’s activity into insight. Veona Pulse is the analytics engine: it draws on every module and shows it as dashboards, trends and breakdowns, with custom and scheduled reports you can export. Pulse is built to be safe to look at — every figure is an aggregate, a count or a timestamp, so no patient health data is ever in a Pulse view.

Two analytics roles share this area. An analyst reads, builds and exports. A leadership/audit role additionally sees the most sensitive revenue-assurance views and owns the module settings.

A dashboard is a saved view of metrics. Revenue assurance is the anti-leakage view that highlights discounts, overrides and after-hours activity.

Analyst — what you can do

As an analytics analyst, you can:

Read the dashboards — KPIs, trends, breakdowns and the metric catalogue across every module.
Build saved reports — create and maintain custom dashboards and report definitions.
Export — run an on-demand export to file, and schedule reports to run on a timetable.

Leadership / Audit — additional authority

A leadership or internal-audit role holds everything the analyst can do plus:

The revenue-assurance view — the more sensitive anti-leakage worklists that show who discounts most, who overrides, and after-hours activity.
Module settings — the analytics configuration and scheduling options.

What you cannot do

Pulse is read and report only — it does not give you access to the underlying clinical records. You see counts, trends and timestamps, never a patient’s chart, results or notes. The revenue-assurance view names the people behind discounts and overrides, so it is reserved for leadership and internal audit and is not part of the everyday analyst grant. Building and exporting a report never exposes patient health data, by design.

Where you work

Screen	Module	Who	What you do there
Dashboards	Pulse	All	KPIs, trends and breakdowns
Reports	Pulse	All	Build custom and scheduled reports
Exports	Pulse	All	Run and schedule exports
Revenue Assurance	Pulse	Leadership / Audit	The anti-leakage view
Settings	Pulse	Leadership / Audit	Analytics configuration

A typical day

Open the Dashboards (Pulse) and scan the day’s KPIs and trends across the facility.
Build or refine a custom report for a question leadership has asked, then schedule it to land in their inbox.
Export the figures finance or operations need.
As leadership or internal audit, review the revenue-assurance view for discounts, overrides and after-hours activity worth a closer look.
Tune the analytics settings and scheduling so the right reports run on the right cadence.

Module: Pulse
Workflow: Workflows overview